Effective Date: 7th Aug 2023
Thank you for choosing RanQLabs as your E-commerce Aggregator for Marketing & Digital Advertisements. This Buyer-Seller Policy outlines the terms and conditions governing the relationship between buyers and sellers on our platform. By using our website and availing our services, both buyers and sellers agree to comply with this Buyer-Seller Policy.
1. Buyer Responsibilities: a) Buyers are responsible for providing accurate and up-to-date information during the purchase process, including contact details and project requirements.
b) Buyers must review the service details, timelines, and pricing listed on the respective pages before making a purchase.
c) Payment for services must be made in accordance with our Payment Policy.
2. Seller Responsibilities: a) Sellers on RanQLabs are responsible for delivering high-quality marketing and digital advertisement services within the specified time frames listed on the respective service pages.
b) Sellers must communicate clearly with buyers, provide updates on project progress, and address any buyer inquiries or concerns promptly.
3. Service Timelines: a) The approximate time frames for each service are listed on the respective pages of our website. These timelines are estimates and may vary depending on the complexity of the project and other factors.
b) Sellers will make every effort to deliver the services within the specified timelines, ensuring a satisfactory experience for the buyers.
4. Communication: a) Effective communication between buyers and sellers is crucial for successful service delivery.
b) All communication between buyers and sellers will take place on the RanQLabs platform. Personal contact information should not be exchanged outside the platform.
5. Dispute Resolution: a) In the event of a dispute between buyers and sellers, both parties agree to communicate in a respectful and professional manner to seek resolution.
b) If a dispute cannot be resolved through direct communication, buyers and sellers may request assistance from our customer support team at [email protected].
6. Confidentiality and Data Protection: a) RanQLabs respects the confidentiality of buyer and seller information.
b) All parties agree not to disclose any confidential information shared during the transaction process without express consent, except where required by law.
7. Amendments: RanQLabs reserves the right to amend this Buyer-Seller Policy from time to time. Any changes to this policy will be posted on our website, and the revised version will be effective from the date of posting.
8. Contact Us: If you have any questions or concerns regarding our Buyer-Seller Policy or need assistance with any aspect of the transaction process, please feel free to contact us at [email protected]
By using our website and availing our services, both buyers and sellers acknowledge that they have read, understood, and agree to abide by the terms and conditions outlined in this Buyer-Seller Policy. RanQLabs is committed to facilitating a transparent, efficient, and trustworthy buying and selling experience for all users on our platform.