Thank you for considering us for your international shopping needs. We are committed to providing a seamless and reliable international shipping experience. To ensure efficient delivery, we have partnered with RanQLabs, a trusted shipping aggregator. Please review our international shipping policy below:
- Processing Time: All international orders placed on our website will be processed by the vendor within 3-5 working days. This includes order verification, packaging, and handover to RanQLabs for shipment. Please note that this processing time does not include weekends or public holidays.
- Shipment Notification: Once your international order has been dispatched, the vendor will send you an email notification with the shipping details and tracking information on behalf of RanQLabs. This email will provide you with the necessary information to track your package and estimate the delivery date.
- Delivery Time: The delivery time for international orders can vary based on the destination country, customs clearance processes, and local postal services. RanQLabs will make every effort to deliver your package within the estimated time frame mentioned at the checkout. However, please note that unexpected delays may occur due to customs procedures or unforeseen circumstances beyond our control.
- Import Duties and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees levied by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping fees. It is recommended that you familiarize yourself with the customs regulations and any applicable charges in your country before placing an order.
- Delayed Shipping: In the event of any delay in shipping, rest assured that it will be solely from the vendor’s side and not from RanQLabs. We work closely with our vendors to ensure they fulfill their shipping obligations promptly. If there are any unexpected delays, the vendor will inform you directly and provide an updated estimated delivery time.
- Shipping Restrictions: We strive to offer worldwide shipping; however, there may be certain regions or countries where we are unable to deliver due to legal restrictions, trade embargoes, or logistical limitations. If we are unable to ship to your desired destination, we will notify you promptly and provide alternative solutions if possible.
We appreciate your understanding of the complexities involved in international shipping. Should you have any further questions or concerns about our international shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.
Thank you for choosing us!
On Behalf of RanQLabs