Effective Date: 7th Aug 2023
Thank you for choosing RanQLabs for your marketing and digital advertising needs. This Payment Policy outlines the terms and conditions related to payments for the services offered on our website. By using our website and availing our services, you agree to comply with this Payment Policy.
1. Payment Methods: We accept various payment methods to ensure convenient and secure transactions. You can make payments using:
a) Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
b) Online Payment Gateways: We integrate with reputable online payment gateways to offer secure transactions.
c) Bank Transfers: For large-scale transactions, you may opt to make payments via bank transfer. Bank details will be provided upon request.
2. Currency: All transactions on the RanQLabs website are conducted in INR unless otherwise specified. Please note that currency exchange rates may apply if you are making a payment using a different currency.
3. Payment Terms: a) Payment for Services: Payment is required before the commencement of any marketing or digital advertising campaign.
b) Custom Plans: In cases where you have selected a custom marketing plan, a mutually agreed-upon payment schedule will be provided before the campaign’s initiation.
4. Invoice Generation: Upon successful payment, an invoice will be generated and emailed to the email address provided during the payment process. It is your responsibility to ensure that the provided email address is accurate and up-to-date.
5. Late Payments: a) In the event of a late payment, RanQLabs reserves the right to suspend or terminate the provision of services until payment is received.
b) A late payment fee may be applied to payments that are not received within the agreed-upon payment terms.
6. Refunds: a) RanQLabs strives to deliver high-quality services, but if you are dissatisfied with the results or service provided, please contact our customer support team to discuss your concerns.
b) Refund eligibility will be assessed on a case-by-case basis and may depend on the circumstances of the project and the service already delivered.
c) RanQLabs will not be liable for any third-party fees incurred during the refund process (e.g., bank charges, currency conversion fees, etc.).
7. Taxes: All applicable taxes and duties will be added to the total amount during the checkout process as required by local laws and regulations.
8. Security: We take the security of your payment information seriously. All payment transactions are encrypted and secured through industry-standard measures. RanQLabs does not store your credit/debit card information on our servers.
9. Amendments: RanQLabs reserves the right to amend this Payment Policy from time to time. Any changes to this policy will be posted on our website, and the revised version will be effective from the date of posting.
10. Contact Us: If you have any questions or concerns regarding our Payment Policy or your payment experience, please feel free to contact us at [email protected].
By using our website and making payments for our services, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Payment Policy.