Effective Date: 7th Aug 2023
Thank you for choosing RanQLabs as your E-commerce Aggregator for Marketing & Digital Advertisements. This Trade Assurance Policy outlines our commitment to ensuring a secure and trustworthy trading environment for our clients. By using our website and availing our services, you agree to comply with this Trade Assurance Policy.
1. Secure Transactions: a) RanQLabs implements secure payment gateways to protect your financial information during transactions. All payment details are encrypted and safeguarded to prevent unauthorized access.
b) We do not store your credit/debit card information on our servers, ensuring that your sensitive data remains confidential.
2. Service Quality Assurance: a) RanQLabs is committed to delivering high-quality marketing and digital advertisement services.
b) The approximate time frames for each service are listed on the respective pages of our website. These timelines are estimates and may vary depending on the complexity of the project and other factors. We strive to meet or exceed these timelines for a satisfactory customer experience.
3. Communication and Updates: a) Our team will maintain clear and open communication with you throughout the service delivery process. We will promptly respond to your inquiries and provide regular updates on your project’s progress.
b) In case of any delays or changes in the delivery timeline, we will inform you in a timely manner and work to resolve any issues.
4. Customer Support: a) RanQLabs offers dedicated customer support to assist you with any questions, concerns, or issues related to our services.
b) Our support team can be reached through email or phone during regular business hours.
5. Dispute Resolution: a) We aim to provide a seamless experience for our clients; however, if a dispute arises, we encourage you to contact our customer support team at [email protected] to seek resolution.
b) RanQLabs will work in good faith to address and resolve disputes promptly and fairly.
6. Confidentiality and Data Protection: a) RanQLabs values your privacy and takes data protection seriously.
b) All client information and project-related data will be treated with strict confidentiality and will not be shared with third parties without your consent, except where required by law.
7. Amendments: RanQLabs reserves the right to amend this Trade Assurance Policy from time to time. Any changes to this policy will be posted on our website, and the revised version will be effective from the date of posting.
8. Contact Us: If you have any questions or concerns regarding our Trade Assurance Policy or need assistance with any aspect of our services, please feel free to contact us at [Contact Email/Phone].
By using our website and availing our services, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Trade Assurance Policy. Your satisfaction and trust are essential to us, and we are committed to providing you with a secure and reliable trading experience at RanQLabs.